Digital Marketing Sales & Customer Success Specialist

Green Lotus Digital Marketing Agency, a fast-growing digital marketing firm based in Toronto, is looking for a driven and organized Digital Marketing Sales & Customer Success Specialist to join our remote team. This role offers the flexibility to work from anywhere in Canada while playing a key part in building client relationships and driving growth for the agency. You’ll be responsible for handling new leads, closing sales, and ensuring that our clients receive top-notch customer service. If you have a strong background in sales within the digital marketing space, particularly in SEO and web design, this role could be the perfect fit for you.

Responsibilities:

In this dynamic role, you’ll balance multiple responsibilities to ensure both client success and agency growth. Key tasks include:

1. Lead Management & Sales:
   • Handle incoming leads and inquiries, walk potential clients through our service offerings, and close deals.
   • Respond to emails and calls efficiently to convert leads into satisfied customers.
2. Client Relationship Management:
   • Build and maintain strong client relationships, acting as the go-to point of contact for inquiries and issues.
   • Conduct monthly SEO meetings with clients to present detailed performance reports, discuss results, and align services with their business goals.
3. Collaborate with Teams:
   • Work closely with internal teams, including web design and SEO specialists, to ensure seamless project execution.
   • Communicate effectively with the CEO, keeping him informed of upcoming commitments, meetings, and tasks.
4. Administrative Tasks:
   • Draft meeting notes, conduct research for the CEO, and handle sensitive information with integrity.
   • Track client progress, monitor renewals, and manage all correspondence with professionalism.

Qualifications:

We’re looking for someone with a blend of sales expertise, customer management skills, and digital marketing knowledge. Key qualifications include:

1. Sales Experience:
   • Minimum of 2 years in sales, specifically for an agency that specializes in SEO and web design.
   • Proven ability to manage the sales process from lead generation to closing deals.
2. Client Relationship Skills:
   • Demonstrated experience in building rapport and maintaining long-term client relationships.
   • Cheerful and positive attitude with strong interpersonal skills to engage with clients and prospects.
3. Technical Knowledge:
   • Strong understanding of SEO principles and experience working with popular website builders like Wix and Squarespace.
   • Previous experience with CRM software like Pipedrive, Zoho, or HubSpot is essential.
4. Communication Skills:
   • Excellent written and verbal communication skills, with the ability to explain complex information clearly.
   • Fluent in English with strong presentation abilities.
5. Education & Experience:
   • Bachelor’s degree or equivalent experience in a related field.
   • Prior experience working with home service businesses or construction companies is a strong asset.

Benefits:

At Green Lotus, we believe in rewarding our team for their hard work. As a Digital Marketing Sales & Customer Success Specialist, you will enjoy the following benefits:

1. Base Salary:
   • You’ll receive a base salary of $1,000 USD per month, providing stability while you grow in the role.
2. Performance-Based Commission:
   • $1,000 USD per month if 100% of your sales targets are met.
   • $500 USD per month if 50% of your targets are met.
   • No commission if less than 50% of targets are achieved.
3. Remote Work Flexibility:
   • Enjoy the freedom to work from anywhere in Canada, while still being part of a dynamic team.
   • Work-life balance with flexible hours that suit your schedule.
4. Growth Opportunities:
   • As a growing digital agency, we offer room for professional development, allowing you to grow your skills and advance your career.

Applying Guide:

If this position excites you, here’s how to apply:

1. Prepare Your Resume:
   • Focus on highlighting your sales experience, particularly in the digital marketing industry. Be sure to showcase your expertise in SEO, web design, and CRM tools.
2. Write a Cover Letter:
   • Explain why you’re passionate about digital marketing and how your skills align with this role. Highlight your ability to manage clients, convert leads, and collaborate with teams.
3. Submit Your Application:
   • Click the Apply Now button to send in your application. Be sure to include your resume, cover letter, and any supporting documents that showcase your achievements.
4. Interview Process:
   • After submitting your application, successful candidates will be contacted for an interview. The interview will focus on your sales techniques, client management abilities, and digital marketing expertise.
5. Timeline:
   • We’re looking to fill this role quickly. After applying, expect to hear back from us within one week to discuss the next steps.
     
     APPLY HERE: