Receptionist

Join the BC Maritime Employers Association (BCMEA), a key player in the maritime industry, as we seek a dedicated Receptionist. This role is crucial in creating a welcoming atmosphere for employees and guests, while also providing vital administrative support to our Labour Relations team. If you are a proactive individual with exceptional communication skills and a knack for multitasking, we invite you to be part of our dynamic team.

Duties

As the Receptionist, your responsibilities will include:

• Front Desk Management:
  • Greet visitors warmly and direct them to the appropriate department or person.
  • Manage and monitor the phone line, screening and directing calls efficiently.
  • Maintain a tidy and professional reception area.
  • Sign in visitors and issue temporary building passes when required.
• Communication:
  • Deliver information to internal and external contacts via email, phone, and in person.
  • Manage incoming and outgoing mail and packages.
• Administrative Support:
  • Maintain and order office supplies as needed.
  • Organize and maintain the department filing system.
  • Assist with scheduling appointments and meeting room bookings.
  • Perform various administrative tasks including drafting correspondence, photocopying documents, and responding to inquiries.
• Support for Labour Relations Team:
  • Finalize and distribute discipline letters.
  • Maintain documentation in both software and paper files.
  • Send communications to members and maintain the manager’s on-call schedule.
  • Assist in preparation for bargaining by booking meeting rooms and typing minutes.
  • Organize catering, materials, and logistics for meetings or training sessions.
  • Receive, track, and process timesheets for pay claims.
  • Book hotel and travel arrangements as needed.

Requirements

To excel in this position, candidates should possess the following qualifications:

• Education and Experience:
  • 2+ years of office or administrative experience, or an equivalent combination of education and experience.
  • A diploma in office administration is considered an asset.
• Skills:
  • Superior customer service skills with the ability to manage difficult and sensitive situations diplomatically.
  • Proficiency in Microsoft 365 products, especially Outlook, Word, and Excel.
  • Excellent multitasking abilities in a fast-paced, high-stress environment.
  • Strong organizational skills and a keen sense of prioritization.
  • Effective written and verbal communication skills.
  • High attention to detail and dedication to meeting deadlines.
  • Flexibility, strong problem-solving skills, and professionalism.
  • Ability to work collaboratively as part of a team and build positive working relationships.
  • Capacity to exercise tact and discretion when handling confidential information.
  • Critical thinking skills with the ability to resolve issues timely.
  • Ability to work independently with minimal supervision.

Discuss additional qualifications during the interview.

Advantages

At BC Maritime Employers Association, you can expect numerous benefits, including:

• Competitive salary and performance-based incentives.
• Comprehensive health and wellness programs.
• Opportunities for professional development and career growth.
• Flexible work hours and the possibility of remote work.
• Supportive work culture that values diversity and inclusion.

Submission Steps

To apply for the Receptionist position, please follow these steps:

1. Prepare your resume and cover letter, highlighting your relevant experience and skills.
2. Submit your application through our website.
3. Include any supporting documents, such as certifications or portfolios.
4. Applications will be accepted until deadline.
5. Selected candidates will be contacted for an interview.

APPLY HERE