At Ontario Health atHome, we are dedicated to serving every individual in Ontario. Our partnerships span patients, caregivers, primary care providers, hospitals, long-term care facilities, and Ontario Health Teams, delivering responsive, accessible, and integrated patient-centered care. If you are passionate about driving excellence in healthcare delivery and seeking an opportunity to lead, learn, and connect, this is your home.
Position Overview
Reporting to the Director, the Administrative Assistant will provide essential administrative support to the Ontario Health atHome Management team, coordinating various processes and fostering effective communication.
Key Responsibilities
- Office Management: Respond promptly to inquiries and manage office workflows, redirecting documents as necessary.
- Communication: Gather information to draft communiqués and assist in developing reports and presentations.
- Documentation: Set up and maintain electronic and paper filing systems, preparing agendas, minutes, and documents for meetings.
- Meeting Coordination: Arrange face-to-face, teleconferences, and videoconferences, and follow up on action items.
- Support Services: Approve time off requests and act as a liaison between the Director’s office and internal/external partners.
- Statistical Reporting: Develop and process statistical reports as directed and ensure the Director has all necessary materials for meetings.
- Travel Arrangements: Organize business travel for the Director.
- Complaint Management: Analyze external complaints and forward them for appropriate follow-up.
- Special Projects: Coordinate and undertake special projects as assigned, including RFP preparation and administrative support for committee meetings.
- Culture of Care: Embody the mission, vision, and values of Ontario Health atHome, promoting equity, inclusion, and diversity in the workplace.
Qualifications
Must-Haves:
- Post-secondary education or equivalent experience.
- 3 to 5 years of relevant experience in an administrative role, preferably in healthcare.
- Proficiency in Microsoft Office, with skills in developing reports that include charts and diagrams.
- Excellent organizational and time management skills to handle multiple priorities.
- Strong verbal and written communication skills, with effective interpersonal abilities.
- Experience in handling sensitive and confidential information professionally.
Nice-to-Haves:
- Familiarity with the health care sector and navigating databases.
- Knowledge of Quadrant Self Service and operational software (CHRIS, REM System).
Additional Information
- A valid Ontario driver’s license and access to a reliable vehicle may be required for travel related to the position.
- This role will contribute to the continuous quality improvement of patient and provider experiences.
What We Offer
- Competitive Compensation: Attractive compensation packages and benefits.
- Professional Development: Valuable opportunities for growth and learning.
- Pension Plan: Membership in a world-class defined benefit pension plan.
How to Apply
If you are interested in this opportunity to make a meaningful impact in healthcare, please submit your application by October 18, 2024. We thank all applicants for their interest; however, only those selected for an interview will be contacted.