Are you an organized, detail-oriented individual looking for an opportunity to work with a regulatory body? Our client, a reputable organization in Downtown Toronto, is seeking an Administrative Assistant to join their team for a 4 to 6-month contract. This hybrid role offers flexibility, with two days per week on-site and the rest of the week working remotely.
In this role, you will provide crucial administrative support while ensuring that regulatory procedures and policies are followed effectively. If you have strong organizational skills, experience in administration or customer service, and are looking to work in a regulatory or membership-based organization, this could be the perfect opportunity for you.
Responsibilities
As an Administrative Assistant, your role will involve providing administrative support to ensure smooth operations and efficient implementation of regulations. Below are your primary responsibilities:
- Regulation and Policy Updates
- Review applications to ensure they align with current regulations, policies, and deadlines.
- Recommend updates to ensure all documentation is accurate and complies with the established guidelines.
- Communication and Documentation
- Draft clear, professional communications such as forms, letters, and website content.
- Ensure all correspondence is accurate and represents the organization’s standards.
- Record Keeping and Management
- Maintain organized records, including tracking changes in member details, such as name updates, address changes, or closures.
- Update membership information and ensure that all records are accurate and up-to-date.
- Customer Service and Client Communication
- Respond promptly to client inquiries via email and phone, ensuring all registration-related questions are addressed.
- Provide outstanding customer service, focusing on delivering solutions efficiently.
- Regulatory Support
- Assist with annual regulatory tasks, including managing dues and license renewals for members.
- Support the team with other tasks related to regulatory compliance as needed.
- Project Assistance
- Collaborate with other departments on departmental projects, offering support and expertise to ensure successful outcomes.
Your role will be key in ensuring that the organization functions smoothly and that members receive top-quality service. You will play an important part in maintaining high standards of accuracy and compliance.
Qualifications
To be successful in this role, the ideal candidate will need the following qualifications:
- Educational Background
- A post-secondary degree or diploma in Business or a related field is required.
- Experience
- Experience in administrative roles, particularly in customer service, is essential. Having a background in regulatory or membership organizations will be highly beneficial.
- Strong organizational skills and the ability to manage multiple tasks simultaneously are a must.
- Technical Skills
- Proficiency in Microsoft Office Suite, including Word, Excel, Teams, Outlook, and SharePoint.
- Experience with Salesforce and Power BI is an added advantage but not required.
- Interpersonal Skills
- Exceptional communication skills, both written and verbal, to interact professionally with clients and team members.
- Problem-solving abilities to handle client inquiries and resolve issues quickly and effectively.
This role is a perfect fit for individuals who are detail-oriented, have strong administrative skills, and are ready to contribute to a well-established organization’s success.
Benefits
As an Administrative Assistant with our client, you will enjoy several key benefits:
- Competitive Pay
- $23 to $25 per hour, depending on your experience and qualifications, providing a competitive wage for this contract role.
- Hybrid Work Environment
- This position allows for flexibility, with two days per week on-site in Downtown Toronto and the rest of the week working from home. This balance will enable you to manage work and personal life effectively.
- Contract Duration with Potential for Extension
- This is a 4 to 6-month contract to start, with the potential for extension or even transition to a permanent role depending on performance and the organization’s needs.
- Professional Growth
- Gain valuable experience working in a regulatory setting, where you can learn about industry-specific policies and regulations.
- Opportunity to expand your skills, particularly in customer service and administration.
- Referral Bonus
- Refer and earn: If you refer someone who is successfully hired for this role, you can earn a $50 gift card. Learn more about the referral process.
Applying Guide
Ready to take the next step in your career? Here’s how to apply for the Administrative Assistant position:
- Prepare Your Resume
- Make sure your resume highlights your relevant administrative and customer service experience. Include details about your proficiency in tools like Microsoft Office and any experience you have working in regulatory or membership organizations.
- Submit Your Application
- Send your Word version resume directly to Angelica Stewart at angelica.stewart@quantum.ca. Be sure to express your enthusiasm for the role and how your skills align with the job’s responsibilities.
- Interview Process
- If shortlisted, you will be contacted for a virtual interview. This is your chance to showcase your experience, skills, and passion for the role. Be prepared to discuss your qualifications in more detail and how you can contribute to the organization’s success.
- Stay Engaged
- Follow up after your interview if you haven’t heard back. This shows your enthusiasm for the role and can help keep you top of mind for the hiring team.
- Join a Leading Organization
- Once selected, you’ll begin your contract, receive thorough onboarding, and start contributing to the team. Enjoy the benefits of a flexible work schedule and the opportunity to work with a well-respected client.
Why Choose This Opportunity?
This Administrative Assistant role offers a unique opportunity to work in a regulatory setting while enjoying flexibility and professional development. If you have experience in administration and customer service, and are ready to take on new challenges, apply today to become part of a dynamic and supportive team in Downtown Toronto. Submit your resume now and take the first step toward your next career opportunity!