Join the team at Shoppers Drug Mart, a locally owned and operated store, where you’ll help deliver essential health, beauty, and convenience services to the community. In this part-time role, you will be responsible for providing excellent customer service, managing the checkout area, and assisting with merchandising. At Shoppers Drug Mart, the customer is always at the heart of what we do.
Responsibilities
Customer Service:
- Provide friendly and efficient service, positively engaging with all customers.
- Maintain a neat, organized, and efficient checkout area.
- Greet customers warmly and accurately scan or enter product data.
- Ensure all cash, coupon, lottery, and PC Optimum transactions are handled correctly.
- Promptly ask for customers’ PC Optimum cards during each transaction to enhance their experience.
Merchandising:
- Complete all required documentation for customer receipts, returns, and exchanges.
- Ensure proper labeling, signing, and facing in designated areas to maintain the store’s visual standards.
Loss Prevention:
- Follow established loss prevention procedures to protect store assets.
- Control and monitor inventory of cash, lottery tickets, and stamps.
General:
- Uphold Shoppers Drug Mart’s Uniform Policy and Dress Code to present a professional image to the public.
- Comply with all store policies, procedures, and health and safety regulations.
- Maintain high standards of housekeeping to ensure a clean, organized store.
- Perform additional tasks as required by management.
Qualifications
- Strong judgment, decision-making, and planning abilities.
- Ability to balance teamwork with efficiency when processing customer orders.
- Highly organized, with strong attention to detail.
- Excellent computer and register skills.
- Capable of maintaining accurate records and staying organized in a fast-paced environment.
Experience
- Previous experience in customer service, cash handling, or retail is an asset but not required.
- Experience with merchandising and inventory management is beneficial.
Benefits
- Opportunity to work for a local business owner while enjoying the support of a recognized national brand.
- Enjoy a staff purchase discount program.
- Flexible and varied work schedules to suit your needs.
- Competitive pay and access to online learning through Shoppers Drug Mart Academy.
- Inclusive work environment that values diversity, with accommodation available upon request for applicants and colleagues with disabilities.
Application Instructions
To apply, submit your resume online or in-store. This job posting highlights key responsibilities and qualifications but is not all-inclusive. Additional details will be discussed during the interview process.